Privacy Policy

Definitions and Key Terms

To help clarify this Privacy Policy, we define the following terms:


Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.


Company: Refers to YES YOU CAN SPEAK, Miami, FL, responsible for your information under this Privacy Policy.


Country: The United States, where YES YOU CAN SPEAK or its owners/founders are based.


Customer: The company, organization, or person that signs up to use the YES YOU CAN SPEAK Service to manage relationships with consumers or service users.


Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit YES YOU CAN SPEAK and use the services.


IP Address: A number assigned to a device connected to the Internet, often used to identify the location from which a device is connecting to the Internet.


Personnel: Individuals employed by YES YOU CAN SPEAK or under contract to perform a service on behalf of one of the parties.


Personal Data: Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.

Service: The service provided by YES YOU CAN SPEAK as described in the relevant terms and on this platform.

Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.


Website: YES YOU CAN SPEAK's site, accessible via https://www.yesyoucanspeaknow.com/.

You: A person or entity registered with YES YOU CAN SPEAK to use the Services.

What Information Do We Collect?

We collect information from you when you visit our Service, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This includes:

Name/Username
Phone Numbers
Email Addresses
Mailing Addresses
Age

How Do We Use the Information We Collect?

We may use the information we collect from you in the following ways:

To personalize your experience and better respond to your individual needs.

To improve our Service offerings based on your feedback.
To enhance customer service.
To process transactions.
To administer contests, promotions, surveys, or other site features.
To send periodic emails.

When Do We Use Customer Information from Third Parties?

We receive information from third parties when you contact us, such as automated fraud detection services. We also collect information made publicly available on social media websites. You can control your information's public availability on social media by changing your privacy settings on those websites.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share information with affiliated companies and business partners and, in the event of a merger or business reorganization, transfer information to our successors-in-interest.


Trusted third-party service providers may perform functions and provide services such as hosting and maintaining our servers, database storage and management, email management, marketing, credit card processing, customer service, and order fulfillment. We may share your personal information and some non-personal information with these third parties to enable them to perform these services for us and you.


We may share log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. IP addresses may be used to estimate general location, connection speed, and device type. This information may be aggregated to provide auditing, research, and reporting for us and our advertisers.


We may disclose personal and non-personal information to government or law enforcement officials or private parties as we deem necessary to respond to claims, legal processes, protect our rights and interests, ensure public safety, prevent illegal activities, or comply with applicable laws.

Where and When Is Information Collected from Customers and End Users?

We collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on our Service, you agree to receive emails from us. You can unsubscribe at any time by clicking the opt-out link or unsubscribe option in our emails. We do not send unsolicited commercial emails and use your email address for customer audience targeting on sites like Facebook. If provided through our order processing page, your email address is used solely for order updates. Unsubscribe instructions are included in each email.

Could My Information Be Transferred to Other Countries?

We are incorporated in the United States. Information collected via our website or through direct interactions may be transferred to our offices or personnel, or to third parties, located globally. By using our services, you consent to the transborder transfer and hosting of such information.

Is the Information Collected Through Our Service Secure?

We take precautions to protect your information with physical, electronic, and managerial procedures. However, no security system is foolproof. While we strive to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, we will comply using the standards of intentional misconduct.

Can I Update or Correct My Information?

Your rights to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in internal policies. Customers can contact us to update or correct their personal information, change communication preferences, or delete personal information by canceling their account. We may take steps to verify your identity before granting access or making corrections. It may not be possible to remove every record due to backup systems.

How Long Do We Keep Your Information?

We retain your information only as long as needed to provide services and fulfill the purposes described in this policy. When no longer needed, we will remove or depersonalize it in compliance with legal obligations.

How Do We Protect Your Information?

We use security measures to protect your personal information during transactions and data entry. Sensitive information is transmitted via SSL technology and encrypted in our payment gateway providers' database. We do not store private information like credit card details post-transaction. However, we cannot guarantee absolute security.

Governing Law

The laws of the United States govern this Privacy Policy and your use of our service. Your use may also be subject to other local, state, national, or international laws.

Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.

Links to Other Websites

This Privacy Policy applies only to our Services. We are not responsible for the content or privacy practices of other websites linked from our Service. Your interaction on other websites is subject to their own rules and policies.

Cookies

We use cookies to identify the areas of our website you have visited. Cookies personalize your experience but do not store personally identifiable information. Disabling cookies may affect website functionality.

Payment Details

Credit card or payment processing details are stored securely.

Kids' Privacy

We do not knowingly collect personal information from anyone under 18. If a child under 13 has provided us with personal data without parental consent, we will delete it upon notification.

Changes to Our Privacy Policy

Changes to our privacy policy will be posted on this page, with updates noted at the bottom.

Third-Party Services

We may display or link to third-party services. We are not responsible for third-party services' accuracy or legality, and accessing them is at your own risk.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have rights regarding their personal information. You may request information, access, deletion, and equal service. We do not sell personal data.

Contact Us

If you have any questions, please contact us:

Via Email: [email protected]

Via this Link: https://www.yesyoucanspeaknow.com/